Organization Profile

Your organization profile controls how VISO TRUST presents your organization to vendors and stakeholders — including your name, branding, and the email addresses and URLs that appear in vendor-facing communications. Organization profile settings are in Settings → Org Profile. Editing the profile requires Admin access.

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Basic Information

Set your organization’s display name and primary contact information. The organization name appears throughout the platform — in your vendor directory listing, assessment emails, and the collection portal vendors see when they submit documentation.

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Branding

VISO TRUST allows you to apply your organization’s visual identity to the vendor collection experience — so vendors see your branding, not VISO TRUST’s, when they submit documentation. Navigate to Settings → Org Profile → Branding to configure:

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Logo and Icon

Accepted file types: .png and .jpg for both assets — the logo also accepts .gif, and the icon also accepts .ico. Changes save automatically and are confirmed with a toast message.

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Brand Color

Set a brand color that appears in vendor collection requests and email communications. Use the color picker to enter a custom hex value, or choose from the preset options. Use the preview pane to see how the color looks in both the collection portal and email views before saving.

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Custom Email Domain

By default, vendor-facing emails are sent from a VISO TRUST address and collection portal links use a visotrust.com domain. Custom domain options let you replace these with your own branding. Three levels of customization are available:

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Setting Up a Custom Email Domain

Custom email and fully custom domains require DNS verification. Go to Settings → Org Profile → Manage Domains → Edit Domain to get your DNS values, then add the following records in your DNS provider: DNS propagation can take 24–48 hours. Once verified, activate the domain in VISO TRUST.

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Language Support

VISO TRUST’s Artifact Intelligence processes documents in any language. Assessments with non-English artifacts don’t require native-language auditors — the AI analyzes the document and returns findings and evidence quotes in English. No special configuration is needed. Proceed with assessments containing foreign-language artifacts exactly as you would with English documents.

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Notification Contacts

Set organization-level contacts for vendor communications and incident response from Settings → Org Profile → Notifications:

• Support Contact — the name and email vendors see in assessment communications
• Incident Response Contact — receives all risk advisory notifications across your portfolio

See Notifications & Alerts for the full notification configuration reference.