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Control domains are the categories of security requirements that VISO TRUST assesses vendors against. Artifact types are the documents and evidence that validate whether those requirements are met. Together, they form the evidence-to-controls mapping that drives every risk score.

Control domains

A control domain is a grouping of related security controls (for example, Access Control, Incident Response, Data Protection, or Vendor Management). The business cases selected for a relationship determine which domains are in scope for its assessment. VISO TRUST’s default framework covers these dimensions: Every dimension that has controls in scope gets its own section in the relationship’s risk analysis, where you can see those controls and the evidence behind them. Only the Security dimension produces the inherent and residual risk scores used across the platform. Controls introduced by your organization’s own supplemental questionnaires are tracked separately. They appear under Questionnaires in the risk analysis rather than as a risk dimension. You can further tailor the controls in scope through Custom Frameworks.

Browse the control framework

The full framework is listed in-platform under Glossary → Control Framework. Use this page to look up a control, see its weight, or check which business cases bring it into scope.
  • Filter by dimension: Select All controls or a single risk dimension in the side navigation. Each entry shows its control count.
  • Search: Type in Search controls to narrow the list to matching controls.
  • Switch layouts: Use the list view to see controls grouped under their domain. Use the table view to sort controls by name, weight, dimension, domain, or domain weight.
  • Download: Click the download icon to export the controls you’re viewing as a CSV file. The export respects the selected dimension and your search.
The CSV contains one row per control, with these columns: risk dimension, domain, domain description, domain question, domain weight, control, control description, control weight, and business cases.

How controls come in scope

The business cases you select during relationship context configuration bring controls into scope. Each business case maps to a set of control domains. The combination of selected business cases determines the full set of controls that must be assessed. Example: A vendor with the business cases “Stores customer data” and “Has privileged system access” has a broader set of controls in scope. A vendor with only “Provides software as a service” has a narrower set. Changing a relationship’s business cases immediately updates which controls are in scope. Control domains that fall out of scope are marked Out of scope. New in-scope controls show No Information until evidence is collected. The intake questionnaire also carries dedicated questions that bring the non-security dimensions into scope. Answering yes to any of these adds the mapped control domains to the relationship: These questions appear alongside the business case selections in the intake questionnaire. Predict context answers them automatically from the vendor’s profile and the business purpose you entered, and you can adjust the answers before saving.

Control status

Each in-scope control has a status that reflects the current state of evidence: Out of scope applies at the control domain level: the domain is enabled in your organization, but doesn’t apply to this relationship based on its business context. In the risk analysis view, these statuses are grouped into three indicators: Present (green), Not present (red), and Not applicable (grey). A ring shows how much of the control’s weight the evidence actually mitigated. Controls with no supporting evidence represent gaps. They keep the residual risk score high and are the primary targets for remediation requests and follow-up questionnaires. Controls marked Not applicable are handled differently: their weight is removed from likelihood rather than counted as mitigation, so they neither raise nor lower the score.

Artifact types and control mapping

Every artifact type recognized by VISO TRUST maps to a defined set of controls it can validate. When you upload an artifact, Artifact Intelligence analyzes it, extracts evidence from the document and credits the controls it satisfies. Each type covers a characteristic set of domains:

Assurance levels

Every artifact type carries a numeric assurance value, displayed as one of three levels on a three-dot meter: Treat the examples as illustrative. Glossary → Artifact Types in the platform is the authoritative list. It shows each type’s current level, and you can filter the list by assurance level. The same meter appears everywhere VISO TRUST shows assurance, including the artifact list, risk analysis detections, the artifact viewer, monitoring, and report exports. Hover over the meter to see a tooltip with the level. Assurance is what scales control credit. A present control backed by a Strong artifact mitigates nearly all of its weight, while the same control backed by a questionnaire mitigates well under it. Every artifact type’s own level is listed in-platform under Glossary → Artifact Types. Assurance can also be reduced below an artifact type’s normal level. Expired artifacts show the meter in red with the label Expired artifact. Artifacts with assurance reduced for another reason show a red Reduced label. Hover over a red meter to see the reason, the original assurance level, and the adjusted level. When the meter summarizes several control assessments and at least one was reduced, the tooltip reads Combined assurance reduced and shows the highest reason. The risk analysis view labels the reason: When more than one reason applies, the risk analysis view shows the stronger reason. An expired presumed artifact is labeled Artifact expired, not Presumed certification.

The assurance hierarchy

When multiple artifacts of different assurance levels address the same control, VISO TRUST uses the highest-assurance artifact to determine the control’s status. A validated SOC 2 report supersedes a self-attested security policy for the same control. When a high-assurance artifact is available, it also supersedes expired lower-assurance artifacts of the same type, and older versions of the same artifact type.

Compliance certifications vs. validated artifacts

When VISO TRUST detects a publicly claimed certification (a SOC 2 badge on a vendor’s website) but doesn’t have the actual report, it grants partial credit. This is a lower-confidence signal that the vendor likely meets those controls. To upgrade from partial to full credit, request the actual certification document through a collection request. Submitting and analyzing the full report replaces the partial credit with validated evidence.