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VISO TRUST is organized around the main areas of your third-party risk program. Here’s an overview of each section and what you’ll find there. The left sidebar gives you access to all primary sections of the platform. Third Parties, Settings, and Glossary are groups that expand to reveal their pages; Monitoring, Risk Insights, and Trust Center are single pages.

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Relationships

Your vendor portfolio lives here. The Relationships page shows every third-party connection in your organization, along with their current risk scores, assessment status, and any active advisories. From the Relationships page, you can:
  • Add new vendors individually or via bulk import
  • Filter and search across your portfolio
  • Access individual relationship detail pages
Each relationship detail page is the hub for a specific vendor, containing their risk profile, assessment history, artifacts, activity log, and more.

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Directory

The Directory is VISO TRUST’s catalog of known third-party organizations. When you add a new relationship, you search here first. Directory entries include pre-populated company information that helps VISO TRUST build an instant risk profile faster.

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Assessments

The Assessments view shows all active and historical assessments across your portfolio. Use it to track status, follow up on outstanding collection requests, and review completed assessments in one place, without navigating into each relationship individually.

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Vendor Discovery

Vendor Discovery lists third parties that VISO TRUST extracted from the documents in your own Knowledge base: vendors referenced as sub-processors or service providers that you may not be tracking yet. You can create relationships directly from the table. See Vendor Discovery.

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Risk Insights

Risk Insights provides portfolio-level dashboards powered by Metabase. Use it to analyze risk distribution across your vendor base, track program metrics over time, and surface trends that inform strategic decisions.
Risk Insights is available to Admins, Program Managers, Contributors, and Viewers. Data may be scoped to the relationships each user can access. It is not available on a Trial license.

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Monitoring

The Monitoring section surfaces alerts for vendors in your portfolio across the Risk Advisories and Vulnerabilities tabs. These include security incidents, breach notifications, certificate expirations, and more. VISO TRUST generates advisories automatically as it monitors your vendors continuously.

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VISO Chat Agent

VISO Chat Agent is the AI assistant, available from the assistant button in the top navigation bar. Ask questions about your vendor portfolio, get summaries of assessment findings, or explore risk data in plain language.

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Trust Center

Trust Center is where you manage your own organization’s evidence, rather than a vendor’s. It has two tabs: VISO TRUST enables Trust Center per organization. All roles can view it. Admins and Program Managers manage the Knowledge base, and Contributors can also create and answer questionnaires.

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Settings

Settings covers everything at the organization level: Some Settings pages are enabled per organization, so your sidebar may not show all of them. You configure SSO with your Customer Success representative rather than from Settings. See SSO / SAML Configuration.

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Glossary

Glossary is the in-platform reference for how VISO TRUST classifies things:
  • Artifact Types — every recognized document type and its assurance level
  • Control Framework — every control and its weight, filterable by risk dimension and downloadable as CSV
  • Data Types — the data classifications available to your organization

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Key pages at a glance

The search bar at the top of the platform searches across relationships and vendors. It’s the fastest way to jump to a specific vendor.